Returns & Exchanges
At Fiorese Jewelry, we want you to be completely enamored with your new piece of fine jewelry. If you are not satisfied with your purchase, we offer a 30-day window for returns and exchanges on all eligible items.
Initiate Your Request
Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place your jewelry in its original designer packaging and include all certificates, warranty cards, and protective padding to ensure safe transit.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 days of your request.
Inspection and Refund
Once our gemologists verify the item's condition, your refund or exchange will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing