Frequently Asked Questions
Everything you need to know about your Fiorese Jewelry experience.
What materials are used in Fiorese Jewelry pieces?
We use only high-quality materials, including 14k and 18k solid gold, sterling silver, and ethically sourced gemstones and GIA-certified diamonds to ensure lasting brilliance.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping can take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-made or engraved pieces are final sale and cannot be returned.
Do you provide a warranty on your jewelry?
Yes, every Fiorese Jewelry purchase includes a one-year limited warranty that covers manufacturing defects. This does not include coverage for lost items or normal wear and tear.
How can I find my correct ring size?
We offer a downloadable ring size guide on our website. Alternatively, you can request a physical ring sizer to be mailed to you, or visit a local jeweler to be professionally measured.
Can I customize a specific design?
Absolutely. We specialize in bespoke creations. You can contact our design team via the 'Custom Orders' page to modify an existing style or create a completely unique piece from scratch.